All positions are open until filled.
The Asian Task Force Against Domestic Violence is currently seeking candidates to join our diverse staff in the following positions:
Reports to: Shelter Operations Manager; Shelter Direct Services Manager, when necessary.
Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Overnight/Weekend Staff is responsible for maintaining the daily operations of ATASK’s domestic violence shelter during nights and weekends (mornings and nights). This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.
- Overnight & Holiday Night (8:00p.m. to 8:00 a.m.)
- Weekend & Holiday Day (8:00a.m. to 2:00p.m. & 2:00p.m. to 8:00p.m.)
- Due to emergencies, crises and client needs, extended hours and flexibility may be required
Duties include but are not limited to:
- Be a comprehensive advocate and role model of all Program rules, protocols and procedures.
- Perform required duties within appropriate time frames according to duty log.
- Attend and actively participate in regularly scheduled individual supervision, staff meetings, and ongoing professional development meetings and trainings.
- Facilitate communication between Staff and promote effective and dignified service delivery to clients by maintaining confidential records and summary logs (maintain accurate and timely reports of incidents).
- Work in conjunction with Shelter Day Staff to coordinate provision services and resources to meet guests' needs, which includes effectively reporting in writing to facilitate communication with Supervisors, Day Staff, Interns/Volunteers, and Primary Advocates when any issue arises.
- Document and report on services in accordance with established shelter guidelines.
- Other duties as assigned.
- Manage the 24-hour hotline.
- Provide emotional support, safety planning, crisis intervention and referrals for hotline callers.
- Follow-up with hotline callers from previous shift(s) when appropriate.
- Complete intake process with callers seeking emergency shelter when the Shelter Program has vacancies.
- Provide supportive services for program participants during all hours, as needed.
- Provide crisis prevention/intervention and supportive listening to Program Participants during all hours.
- Form relationships with residents by building rapport and maintaining a positive sense of community.
- Provide appropriate referrals to community services and provide information on the use of these services.
- Greet new Program Participants and orient them to the Shelter Program.
- Prepare guest rooms and offer resources and support.
- Ensure the shelter is welcoming, responsive and supportive of the experiences and needs of all Program Participants.
- Coordinate and initiate in-house activities with children, families, and/or adults (Day shift).
- Preserve and uphold the Shelter’s Confidentiality Policy.
- Effectively and appropriately respond to crises according to Program protocols and procedures.
- Assist in ensuring the safety and security of guests by maintaining purview over the activities in the shelter, routinely assessing for safety, and reporting all problems or concerns appropriately in a timely manner.
- Coordinate, participate and involve Program Participants in the daily maintenance, care and cleanliness of the shelter.
- Ensure full execution of Chores by Program Participants. Be prepare to undertake the chore duty if, for whatever reason, it cannot be completed by the Program Participant(s).
- Be able to triage maintenance issues first before bringing them to the attention of Day Staff.
- Distribute supplies and resources, when necessary.
- Assist in the upkeep of food pantry, linen supply area, and clothing donations room. Sort and store donations.
- Maintain a clean, uncluttered, safe physical environment in the shelter for Program Participants.
- Represent ATASK in a professional and respectful manner at all times.
- Provide Childcare when appropriate.
- Transport clients when needed.
- Other duties as assigned.
- H.S. diploma or equivalent.
- Finish state-required 40-hour Domestic Violence Training provided by the agency (not required upon entry).
- Flexible nights and weekend schedule.
- Must be committed to ATASK’s mission to eradication of domestic violence and strengthening of Asian families and communities.
- Have an interest in domestic violence, trauma, women’s issues, children, social justice and advocacy and the ability and desire to work with diverse populations including non-English speaking families, the LGBT community, and individuals with histories of substance abuse and/or mental health challenges.
- Interest in domestic violence, trauma, women’s issues, children, social justice and advocacy.
- Demonstrates crisis intervention, problem solving, and conflict resolution skills.
- Experience working in a residential facility and/or with domestic violence survivors.
- Ability to prioritize and multitask.
- Bilingual English and Asian language speaking (preferred). Translation and Interpretation is expected.
- Excellent written, oral, communicative and interpersonal and relational skills.
- Ability to effectively multi-task.
- Current driver’s license and access to vehicle.
- CPR/First Aid certified (not required upon entry).
- CORI check upon offer of hire.
- Have a sense of humor.
FAX or email your resume and cover letter to:
P.O. Box 120108
Boston, MA 02112
Fax: (617) 338-2359
Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.