Employment Opportunities

All positions are open until filled.

The Asian Task Force Against Domestic Violence is currently seeking candidates to join our diverse staff in the following positions:

Division/Department: Shelter
Reports to: Shelter Operations Manager; Shelter Direct Services Manager, when necessary.

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Overnight/Weekend Staff is responsible for maintaining the daily operations of ATASK’s domestic violence shelter during nights and weekends (mornings and nights). This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

Shifts:

  • Overnight & Holiday Night (8:00p.m. to 8:00 a.m.)
  • Weekend & Holiday Day (8:00a.m. to 2:00p.m. & 2:00p.m. to 8:00p.m.)
  • Due to emergencies, crises and client needs, extended hours and flexibility may be required


Duties include but are not limited to:

Administrative Responsibilities

  • Be a comprehensive advocate and role model of all Program rules, protocols and procedures.
  • Perform required duties within appropriate time frames according to duty log.
  • Attend and actively participate in regularly scheduled individual supervision, staff meetings, and ongoing professional development meetings and trainings.
  • Facilitate communication between Staff and promote effective and dignified service delivery to clients by maintaining confidential records and summary logs (maintain accurate and timely reports of incidents).
    • Work in conjunction with Shelter Day Staff to coordinate provision services and resources to meet guests' needs, which includes effectively reporting in writing to facilitate communication with Supervisors, Day Staff, Interns/Volunteers, and Primary Advocates when any issue arises.
  • Document and report on services in accordance with established shelter guidelines.
  • Other duties as assigned.

Hotline Responsibilities

  • Manage the 24-hour hotline.
    • Provide emotional support, safety planning, crisis intervention and referrals for hotline callers.
    • Follow-up with hotline callers from previous shift(s) when appropriate.
    • Complete intake process with callers seeking emergency shelter when the Shelter Program has vacancies.

Community-Building Responsibilities

  • Provide supportive services for program participants during all hours, as needed.
  • Provide crisis prevention/intervention and supportive listening to Program Participants during all hours.
  • Form relationships with residents by building rapport and maintaining a positive sense of community.
  • Provide appropriate referrals to community services and provide information on the use of these services.
  • Greet new Program Participants and orient them to the Shelter Program.
    • Prepare guest rooms and offer resources and support.
  • Ensure the shelter is welcoming, responsive and supportive of the experiences and needs of all Program Participants.
  • Coordinate and initiate in-house activities with children, families, and/or adults (Day shift).
  • Preserve and uphold the Shelter’s Confidentiality Policy.
  • Effectively and appropriately respond to crises according to Program protocols and procedures.
  • Assist in ensuring the safety and security of guests by maintaining purview over the activities in the shelter, routinely assessing for safety, and reporting all problems or concerns appropriately in a timely manner.
  • Coordinate, participate and involve Program Participants in the daily maintenance, care and cleanliness of the shelter.
    • Ensure full execution of Chores by Program Participants. Be prepare to undertake the chore duty if, for whatever reason, it cannot be completed by the Program Participant(s).
    • Be able to triage maintenance issues first before bringing them to the attention of Day Staff.
    • Distribute supplies and resources, when necessary.
    • Assist in the upkeep of food pantry, linen supply area, and clothing donations room. Sort and store donations.
    • Maintain a clean, uncluttered, safe physical environment in the shelter for Program Participants.
  • Represent ATASK in a professional and respectful manner at all times.
  • Provide Childcare when appropriate.
  • Transport clients when needed.
  • Other duties as assigned.

Requirements:

  • H.S. diploma or equivalent.
  • Finish state-required 40-hour Domestic Violence Training provided by the agency (not required upon entry).
  • Flexible nights and weekend schedule.
  • Must be committed to ATASK’s mission to eradication of domestic violence and strengthening of Asian families and communities.
  • Have an interest in domestic violence, trauma, women’s issues, children, social justice and advocacy and the ability and desire to work with diverse populations including non-English speaking families, the LGBT community, and individuals with histories of substance abuse and/or mental health challenges.
  • Interest in domestic violence, trauma, women’s issues, children, social justice and advocacy.
  • Demonstrates crisis intervention, problem solving, and conflict resolution skills.
  • Experience working in a residential facility and/or with domestic violence survivors.
  • Ability to prioritize and multitask.
  • Bilingual English and Asian language speaking (preferred).  Translation and Interpretation is expected.
  • Excellent written, oral, communicative and interpersonal and relational skills.
  • Ability to effectively multi-task.
  • Current driver’s license and access to vehicle.
  • CPR/First Aid certified (not required upon entry).
  • CORI check upon offer of hire.
  • Have a sense of humor.


FAX or email your resume and cover letter to:
Nai Saetern
Shelter Manager
P.O. Box 120108
Boston, MA 02112
Fax: (617) 338-2359
Email:  nsaetern@atask.org

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.



Title: Shelter Advocate/Case Manager (Full time Position, 35 hours, non-exempt)

Division/Department: Shelter
Reports to: Shelter Manager

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Advocate/Case Manager is responsible for assisting in the management of daily operations at the shelter. S/he works as a team with other agency staff in the provision of comprehensive client services. This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

ATASK's mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors. The ideal candidate will be a passionate advocate for survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community.

Business Hours: 8:00am- 8:00pm

Duties include but are not limited to:

Direct Service Responsibilities

  • Provide culturally competent, trauma informed case management/advocacy services to victims of domestic violence, including safety planning and crisis intervention
  • Conduct intake, assessment, and goal planning with clients
  • Accompany clients (and their children) to court, legal appointments, health care, public benefits, and community agencies to assist in achieving short and long-term stabilization goals
  • Meet regularly with clients for ongoing case management and advocacy
  • Facilitate wraparound meetings with clients and collateral contacts
  • Make referrals, network, advocate with other agencies, and seek out funds needed to assist client’s safety and stabilization goals. Co-case manage with internal and external providers as needed to ensure comprehensive care.
  • Support clients in achieving goals (i.e. life skills, job search, computer skills, housing search, resources, etc…)
  • Answer hotline calls: assess caller’s needs; provide supportive listening, crisis intervention, safety planning, and information about domestic violence and resources; and make inter-agency and external referrals
  • Provide case management/advocacy services to clients in the Language Access Program (LAP)
  • With support from LAP Navigators, provide services and supportive counseling in client’s native language
  • Work closely with the LAP Coordinator and Navigators as a service delivery team on LAP cases.
  • Assist in the management of daily operation at the shelter, including assisting in overseeing the maintenance of the physical plant of the shelter
  • Follow and enforce all house policies and procedures
  • Assist with childcare needs for clients when appropriate

Administrative Responsibilities:

  • Maintain current and accurate records of services and regularly check and update client database
  • Provide data for periodic grant reports
  • Attend staff meetings, supervision, case meetings, and trainings
  • Participate in the Silk Road Gala and other cultural and fundraising events or research projects as needed
  • Represent agency at meetings with community collaborators and other community events as needed
  • Assist with community outreach
  • Maintain internal and external safety of the house
  • Effectively interface with emergency personnel (fire, police, medical)
  • Assist in training and supervising interns
  • Perform other duties as assigned (such as helpline counts, food bank orders, play space volunteer coordination, etc.)

Qualifications:

  • Bachelor’s degree in social work, psychology or related human services field
  • At least two years of prior advocacy/case management experience, including experience in co-case management and working in a service delivery team preferred
  • Fluent in English and preferably an Asian language or dialect (Vietnamese preferred)
  • Experience providing services to Limited English Proficiency individuals from diverse backgrounds required
  • Experience working with domestic violence, sexual assault, or trauma preferred
  • Experience working in a residential facility preferred
  • Knowledge of health care, legal, education, work force development, mental health, and child systems preferred
  • Ability to work with survivors and/or their children in crisis situations
  • Highly organized and detail-oriented, with strong documentation and communication skills
  • Valid driver’s license and access to a vehicle preferred
  • Committed to ending a culture of domestic violence
  • Flexible schedule, with evening availabilities
  • Ability to pass background check
  • Commitment to ATASK mission of eradication of domestic violence and strengthening of Asian families and communities.

FAX or email your resume and cover letter to:
Nai Saetern
Shelter Manager
P.O. Box 120108
Boston, MA 02112
Fax: (617) 338-2359
Email:  nsaetern@atask.org

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.



Division/Department: Language Access Program (LAP)
Reports to: Language Access Program Director


Summary: 

The ATASK LAP Client Navigator is a part-time position. Navigators work a minimum of 10 hours per month. Services are located throughout Massachusetts, though primarily serve domestic violence victims and families in the Essex, Middlesex, and Worcester Counties in Massachusetts. Current openings are in our Boston and Worcester offices. Hours must be flexible based on client needs. This position reports to the ATASK LAP Director.

ATASK’s mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors. The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community.


Duties include but are not limited to:
●        Work closely and collaboratively with Client Advocates (Case Managers) to meet client needs; Participate in collaborative meetings with Client Advocates, community providers and law enforcement as needed.
●        Accurately and effectively provide translation and interpretation on clients’ and children’s behalf as needed.
●        Assist and accompany clients and their children to court, legal appointments, health care, public benefits, social/community agencies relative to clients’ short and long-term stabilization goals.
●        Provide service and supportive counseling in client’s native language as directed by the client’s Advocate.
●        Consistently update and maintain case notes on client. Report updates in a timely manner.
●        Attend case meetings as needed.
●        Provide emergency translation/interpretation for hotline/crisis callers as needed.
●        Provide community outreach to underserved Asian communities and isolated Limited English Proficient (LEP) Asian community members informing them of available victim services in collaboration with the LAP Director and/or ATASK Education & Outreach Program Staff.
●        Develop connections to key community leaders, providers, agencies and local places of congregation; Create awareness of ATASK’s services available to victims.
●        Attend 80 hours of Pre-Service Training conducted at the Boston office.
●        Attend monthly LAP professional development sessions conducted at the Boston office.
●        Perform other duties as assigned
*Job description duties are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employer.
 
Qualifications:
●        Fluency in English and at least one other language with a preference for Nepali or Hindi at the Worcester office location and Bangla at the Boston office location. Fluency in all other South Asian or Asian languages will be considered and are encouraged to apply.
●        Be understanding, sensitive to, and have compassion for victims of domestic violence and sexual assault, for LEP immigrant populations, and for folx of the LGBTQ+ community.
●        Deep cultural understanding of the targeted LEP immigrant community.
●        Experience working with domestic violence, sexual assault, or trauma preferred but not required.
●        Knowledge of healthcare, legal, education, workforce development, mental health, and child systems preferred but not required.
●        Ability to work with survivors and/or their children in crisis situations.
●        Committed to ending a culture of domestic violence.
●        Ability to work both independently and as a team.
●        Ability to take initiative and make good judgements.
●        Working knowledge of MS office suite (Outlook, Word, Excel). Training will be provided, but a basic understanding is preferred.
●        Valid driver’s license and access to a vehicle preferred but not required. Must have some reliable means of transportation and ability to attend monthly trainings in the Boston office.
●        Availability to meet varying scheduling needs of clients. Requires flexibility and some weekend/evening hours.
●        Ability to reliably check and reply to emails from ATASK staff in a timely manner.
●        GED/other academic qualifications are not required.
●        We are an equal opportunity employer. Applicants of all nationalities, ethnicities, backgrounds, orientations, genders, and abilities are encouraged to apply.
Application Deadline: August 31st, 2018
To apply, email your resume and cover letter to:
Hannah Fowler, Language Access Program Director
Email: hfowler@atask.org


Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.





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