Employment Opportunities

All positions are open until filled.

The Asian Task Force Against Domestic Violence is currently seeking candidates to join our diverse staff in the following positions:

Division/Department: Shelter
Reports to: Shelter Operations Manager; Shelter Direct Services Manager, when necessary.

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Overnight/Weekend Staff is responsible for maintaining the daily operations of ATASK’s domestic violence shelter during nights and weekends (mornings and nights). This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

Shifts:

  • Overnight & Holiday Night (8:00p.m. to 8:00 a.m.)
  • Weekend & Holiday Day (8:00a.m. to 2:00p.m. & 2:00p.m. to 8:00p.m.)
  • Due to emergencies, crises and client needs, extended hours and flexibility may be required


Duties include but are not limited to:

Administrative Responsibilities

  • Be a comprehensive advocate and role model of all Program rules, protocols and procedures.
  • Perform required duties within appropriate time frames according to duty log.
  • Attend and actively participate in regularly scheduled individual supervision, staff meetings, and ongoing professional development meetings and trainings.
  • Facilitate communication between Staff and promote effective and dignified service delivery to clients by maintaining confidential records and summary logs (maintain accurate and timely reports of incidents).
    • Work in conjunction with Shelter Day Staff to coordinate provision services and resources to meet guests' needs, which includes effectively reporting in writing to facilitate communication with Supervisors, Day Staff, Interns/Volunteers, and Primary Advocates when any issue arises.
  • Document and report on services in accordance with established shelter guidelines.
  • Other duties as assigned.

Hotline Responsibilities

  • Manage the 24-hour hotline.
    • Provide emotional support, safety planning, crisis intervention and referrals for hotline callers.
    • Follow-up with hotline callers from previous shift(s) when appropriate.
    • Complete intake process with callers seeking emergency shelter when the Shelter Program has vacancies.

Community-Building Responsibilities

  • Provide supportive services for program participants during all hours, as needed.
  • Provide crisis prevention/intervention and supportive listening to Program Participants during all hours.
  • Form relationships with residents by building rapport and maintaining a positive sense of community.
  • Provide appropriate referrals to community services and provide information on the use of these services.
  • Greet new Program Participants and orient them to the Shelter Program.
    • Prepare guest rooms and offer resources and support.
  • Ensure the shelter is welcoming, responsive and supportive of the experiences and needs of all Program Participants.
  • Coordinate and initiate in-house activities with children, families, and/or adults (Day shift).
  • Preserve and uphold the Shelter’s Confidentiality Policy.
  • Effectively and appropriately respond to crises according to Program protocols and procedures.
  • Assist in ensuring the safety and security of guests by maintaining purview over the activities in the shelter, routinely assessing for safety, and reporting all problems or concerns appropriately in a timely manner.
  • Coordinate, participate and involve Program Participants in the daily maintenance, care and cleanliness of the shelter.
    • Ensure full execution of Chores by Program Participants. Be prepare to undertake the chore duty if, for whatever reason, it cannot be completed by the Program Participant(s).
    • Be able to triage maintenance issues first before bringing them to the attention of Day Staff.
    • Distribute supplies and resources, when necessary.
    • Assist in the upkeep of food pantry, linen supply area, and clothing donations room. Sort and store donations.
    • Maintain a clean, uncluttered, safe physical environment in the shelter for Program Participants.
  • Represent ATASK in a professional and respectful manner at all times.
  • Provide Childcare when appropriate.
  • Transport clients when needed.
  • Other duties as assigned.

Requirements:

  • H.S. diploma or equivalent.
  • Finish state-required 40-hour Domestic Violence Training provided by the agency (not required upon entry).
  • Flexible nights and weekend schedule.
  • Must be committed to ATASK’s mission to eradication of domestic violence and strengthening of Asian families and communities.
  • Have an interest in domestic violence, trauma, women’s issues, children, social justice and advocacy and the ability and desire to work with diverse populations including non-English speaking families, the LGBT community, and individuals with histories of substance abuse and/or mental health challenges.
  • Interest in domestic violence, trauma, women’s issues, children, social justice and advocacy.
  • Demonstrates crisis intervention, problem solving, and conflict resolution skills.
  • Experience working in a residential facility and/or with domestic violence survivors.
  • Ability to prioritize and multitask.
  • Bilingual English and Asian language speaking (preferred).  Translation and Interpretation is expected.
  • Excellent written, oral, communicative and interpersonal and relational skills.
  • Ability to effectively multi-task.
  • Current driver’s license and access to vehicle.
  • CPR/First Aid certified (not required upon entry).
  • CORI check upon offer of hire.
  • Have a sense of humor.


FAX or email your resume and cover letter to:
Nai Saetern
Shelter Manager
P.O. Box 120108
Boston, MA 02112
Fax: (617) 338-2359
Email:  nsaetern@atask.org

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.



Job Title: Shelter Coordinator
Division/Department: Shelter
Reports to: ASAP Program and Clinical Manager

Schedule:

  • Monday to Friday of various shifts: 8 a.m. to 4 p.m., 11 a.m. to 6 p.m., and 1 p.m. to 8 p.m.
  • Possible after hours and weekend work during crisis situations
  • Flexible schedule is expected

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Coordinator works closely with the ASAP Program and Clinical Manager in maintaining the daily operations of the shelter, providing direct services to families and children, coordinating the community-building program, and providing back-up to the ASAP Program and Clinical Manager. The ideal candidate should be a passionate advocate for survivors and their children, and comfortable in a leadership role.  This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

Operations/Administrative

  • Acting in a leadership role, ensure that all aspects of the program run smoothly and respond to any crisis that arises
  • Consistently and effectively communicate with supervisor on all aspects of shelter activities
  • Ensure clear, detailed, organized, timely and objective record keeping of shelter activities
  • Identify, address, and follow-through with constructive resolution of all issues arising within the shelter, including client and maintenance related issues
  • Provide office support (answer phones, organize files, order supplies, etc.)
  • Train and supervise Senior Assistant(s)
  • Assist in the training and supervision of interns
  • Assist in scheduling of shelter coverage
  • Inventory and purchase of household and office supplies from AllBrand, Staples, etc.
  • Report and resolve maintenance for copiers, computers, cable, phone, washer/dryer, etc.
  • Manage the ordering, pick up, distribution and storage of donated items from partner agencies such as the Food Bank, Birthday Wishes and Circle of Hope
  • Manage the Transportation Assistance and Food Assistance Programs
  • Coordinate physical maintenance of the shelter

Community Living

  • Enforce policies, procedures, protocols of shelter
  • Resolve day-to-day issues and conflicts around community living
  • Teach life skills to shelter clients on as needed basis (transportation, grocery, computer, library, etc.)
  • Provide fair and decisive treatment of all residents, staff, volunteers, visitors, etc.
  • Provide reflective listening, empathy, encouragement, accountability and support for all staff and residents

Community-Building Responsibilities

  • Coordinate the Community-Building Program of the shelter: plan in-house activities, field trips and holiday events for shelter families and individuals
  • Run weekly community meetings with shelter residents
  • Interact with residents and maintain a positive sense of community
  • Coordinate volunteer activities (yoga, Tufts Medical, etc)

Direct Services

  • Welcome and orient incoming shelter residents
  • Assist clients to transition out of the shelter program as needed
  • Assist with transporting clients
  • Provide culturally competent and trauma informed services to shelter residents, including safety planning, crisis intervention
  • Collaborate and communicate with the Community Based advocates and ASAP Program and Clinical Manager on client issues; meet as needed
  • Effectively and appropriately respond to crises according to Program protocols and procedures
  • Maintain current and accurate records of services and update database
  • Provide child care on as needed basis for residents when they have meetings or appointments

Children’s Program

  • Assist advocate/case manager with enrollment in daycare, school, afterschool program, summer camp
  • Coordinate with Horizons for the PALS Program; complete and submit related paperwork

Hotline Responsibilities:

  • Answer hotline calls: ascertain caller’s needs; provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals.
  • Follow-up with hotline callers when appropriate.
  • Complete intake process with callers seeking emergency shelter when appropriate.

Other

  • Attend monthly staff meetings and scheduled supervisions
  • Participate in the Silk Road Gala and other fundraising events as needed
  • Represent ATASK at community meetings and events as needed
  • Represent ATASK in a professional and respectful manner at all times.
  • Perform other duties as assigned

Requirements

  • A Bachelor’s degree in a related field
  • Ability to manage crisis situations and resolve conflicts/issues
  • Preserve our clients’ confidentiality as well as the location of the shelter
  • Excellent interpersonal skills
  • Attend a 40-hour Domestic Violence Training
  • CPR/First Aid Certification
  • Pass CORI (Criminal Offender Record Information) check
  • Travel to various locations to transport residents, to deliver materials, and to pick up donations
  • Routinely moves boxes, do nations, and household items weighing up to 50 pounds around the shelter and other locations
  • Commitment to ATASK’s mission of eradication of domestic violence and strengthening of Asian families and communities
  • Ability to work both independently and as a team
  • Be understanding, sensitive to, and have compassion for victims of domestic violence and sexual assault, for LEP immigrant populations, and for folx of the LGBTQ+ community
  • Deep cultural understanding of the targeted LEP immigrant community
  • Experience working with domestic violence, sexual assault, or trauma
  • Must have access to a vehicle
  • Working knowledge of Microsoft Office Suite

Preferred Qualifications

  • Fluency (speaking, reading and writing) in English and an Asian language
  • At least two years of prior case management experience
  • Experience working in a residential facility
  • Knowledge of health care, legal, education, work force development, mental health, and child systems
  • Ability to prioritize and multitask


We are an equal opportunity employer. Applicants of all nationalities, ethnicities, backgrounds, orientations, genders, and abilities are encouraged to apply.

Email your resume and cover letter to:
Finance and Administration Coordinator
Email:  rebecca@atask.orgRebecca Pang

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.






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