Employment Opportunities

All positions are open until filled.

The Asian Task Force Against Domestic Violence is currently seeking candidates to join our diverse staff in the following positions:

Job Title: Chinese Senior Advocate/Case Manager
Division/Department: Community Based Services
Reports to: ASAP Program Manager and ASAP Clinical Manager

Schedule:

  • Monday to Friday 9am - 5pm 
  • Possible after hours and weekend work during crisis situations

Summary

Position is within our Community Based Services Program, and based out of our Boston site serving clients primarily in Greater Boston, Metro West and Southeastern MA; though services extend throughout Massachusetts and occasionally bordering states to provide needed services to victims, survivors and their children. 

ATASK’s mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors.  The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community.

Primary Duties and Responsibilities:

Case Management/Advocacy:

  • Provide culturally competent, trauma informed services to victims of domestic violence
  • Provide direct services to clients:  including safety planning, crisis intervention, case management, and advocacy
  • Assist and accompany clients (and their children) to court, legal appointments, health care, public benefits, social/community agencies relative to client short, and long-term stabilization goals
  • Provide service and supportive counseling in client’s native language as needed
  • Accurately and effectively, provide translation and interpretation on clients (and children’s) behalf as needed
  • Make referrals, network, and directly advocate with other agencies to assist clients in achieving safety and stabilization goals and seek-out funds needed to stabilize and assist client.
  • Conduct intake, assessment, and goal planning with clients
  • Maintain current and accurate records of services and regularly check and update client database
  • Provide data for periodic grant reports
  • Attend staff meetings, supervision, case meetings, and trainings
  • Answer hot line calls: ascertain caller’s needs; provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals

Administrative:

  • Act as one of the lead case managers of the ATASK Community Based Services Program. Alongside management, ensure that all aspects of the program run smoothly and respond to any crisis that arises.
  • Collaborate with Managers and other Senior CM’s, ensuring that services and operations are functioning smoothly.  Assist in evaluating and improving performance of ATASK direct services. Assist in Strategic Program planning and development.
  • Mentor advocate/case managers, interns and volunteers; and create a positive, productive atmosphere. Participate in hiring and training of new advocates, interns and volunteers
  • Participate in relevant service provider groups, advocacy coalitions, ATASK and community events, and community advocacy and work groups.
  • Engage community leaders on existing and emerging issues related and represent ATASK at outreach and community events.
  • Participate in research and grant development
  • Perform other duties as assigned

Qualifications:

  • Fluent in a Chinese language, preferably Mandarin; and fluent in English
  • Bachelor’s Degree in related field required
  • At least two years of prior Advocacy experience
  • At least four  years of prior case management experience
  • Be understanding, sensitive to, and have compassion for victims of domestic violence and sexual assault, for LEP (limited-English-proficient) immigrant populations, and for folx of the LGBTQ+ community.
  • Deep cultural understanding of the targeted LEP immigrant community.
  • Experience working with domestic violence, sexual assault, or trauma
  • Knowledge of health care, legal, education, work force development, mental health, and child systems
  • Ability to work with survivors and/or their children in crisis situations
  • Committed to ending a culture of domestic violence
  • Ability to work both independently and as a team
  • Working knowledge or MS office suite (word, excel, power point, etc…)
  • Experience with client database systems, preferred not required
  • Valid driver’s license preferred, and access to a vehicle, not required

We are an equal opportunity employer. Applicants of all nationalities, ethnicities, backgrounds, orientations, genders, and abilities are encouraged to apply.


Email your resume and cover letter to:

Hannah Fowler, ASAP Operations Manager 

Email: hfowler@atask.org


Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.




Job Title: Shelter Coordinator
Division/Department: Shelter
Reports to: ASAP Program and Clinical Manager

Schedule:

  • Monday to Friday of various shifts: 8 a.m. to 4 p.m., 11 a.m. to 6 p.m., and 1 p.m. to 8 p.m.
  • Possible after hours and weekend work during crisis situations
  • Flexible schedule is expected

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Coordinator works closely with the ASAP Program and Clinical Manager in maintaining the daily operations of the shelter, providing direct services to families and children, coordinating the community-building program, and providing back-up to the ASAP Program and Clinical Manager. The ideal candidate should be a passionate advocate for survivors and their children, and comfortable in a leadership role.  This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

Operations/Administrative

  • Acting in a leadership role, ensure that all aspects of the program run smoothly and respond to any crisis that arises
  • Consistently and effectively communicate with supervisor on all aspects of shelter activities
  • Ensure clear, detailed, organized, timely and objective record keeping of shelter activities
  • Identify, address, and follow-through with constructive resolution of all issues arising within the shelter, including client and maintenance related issues
  • Provide office support (answer phones, organize files, order supplies, etc.)
  • Train and supervise Senior Assistant(s)
  • Assist in the training and supervision of interns
  • Assist in scheduling of shelter coverage
  • Inventory and purchase of household and office supplies from AllBrand, Staples, etc.
  • Report and resolve maintenance for copiers, computers, cable, phone, washer/dryer, etc.
  • Manage the ordering, pick up, distribution and storage of donated items from partner agencies such as the Food Bank, Birthday Wishes and Circle of Hope
  • Manage the Transportation Assistance and Food Assistance Programs
  • Coordinate physical maintenance of the shelter

Community Living

  • Enforce policies, procedures, protocols of shelter
  • Resolve day-to-day issues and conflicts around community living
  • Teach life skills to shelter clients on as needed basis (transportation, grocery, computer, library, etc.)
  • Provide fair and decisive treatment of all residents, staff, volunteers, visitors, etc.
  • Provide reflective listening, empathy, encouragement, accountability and support for all staff and residents

Community-Building Responsibilities

  • Coordinate the Community-Building Program of the shelter: plan in-house activities, field trips and holiday events for shelter families and individuals
  • Run weekly community meetings with shelter residents
  • Interact with residents and maintain a positive sense of community
  • Coordinate volunteer activities (yoga, Tufts Medical, etc)

Direct Services

  • Welcome and orient incoming shelter residents
  • Assist clients to transition out of the shelter program as needed
  • Assist with transporting clients
  • Provide culturally competent and trauma informed services to shelter residents, including safety planning, crisis intervention
  • Collaborate and communicate with the Community Based advocates and ASAP Program and Clinical Manager on client issues; meet as needed
  • Effectively and appropriately respond to crises according to Program protocols and procedures
  • Maintain current and accurate records of services and update database
  • Provide child care on as needed basis for residents when they have meetings or appointments

Children’s Program

  • Assist advocate/case manager with enrollment in daycare, school, afterschool program, summer camp
  • Coordinate with Horizons for the PALS Program; complete and submit related paperwork

Hotline Responsibilities:

  • Answer hotline calls: ascertain caller’s needs; provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals.
  • Follow-up with hotline callers when appropriate.
  • Complete intake process with callers seeking emergency shelter when appropriate.

Other

  • Attend monthly staff meetings and scheduled supervisions
  • Participate in the Silk Road Gala and other fundraising events as needed
  • Represent ATASK at community meetings and events as needed
  • Represent ATASK in a professional and respectful manner at all times.
  • Perform other duties as assigned

Requirements

  • A Bachelor’s degree in a related field
  • Ability to manage crisis situations and resolve conflicts/issues
  • Preserve our clients’ confidentiality as well as the location of the shelter
  • Excellent interpersonal skills
  • Attend a 40-hour Domestic Violence Training
  • CPR/First Aid Certification
  • Pass CORI (Criminal Offender Record Information) check
  • Travel to various locations to transport residents, to deliver materials, and to pick up donations
  • Routinely moves boxes, do nations, and household items weighing up to 50 pounds around the shelter and other locations
  • Commitment to ATASK’s mission of eradication of domestic violence and strengthening of Asian families and communities
  • Ability to work both independently and as a team
  • Be understanding, sensitive to, and have compassion for victims of domestic violence and sexual assault, for LEP immigrant populations, and for folx of the LGBTQ+ community
  • Deep cultural understanding of the targeted LEP immigrant community
  • Experience working with domestic violence, sexual assault, or trauma
  • Must have access to a vehicle
  • Working knowledge of Microsoft Office Suite

Preferred Qualifications

  • Fluency (speaking, reading and writing) in English and an Asian language
  • At least two years of prior case management experience
  • Experience working in a residential facility
  • Knowledge of health care, legal, education, work force development, mental health, and child systems
  • Ability to prioritize and multitask


We are an equal opportunity employer. Applicants of all nationalities, ethnicities, backgrounds, orientations, genders, and abilities are encouraged to apply.

Email your resume and cover letter to:
Finance and Administration Coordinator
Email:  rebecca@atask.orgRebecca Pang

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.




Division/Department: Shelter
Reports to: Shelter Operations Manager; Shelter Direct Services Manager, when necessary.

Summary: The Asian Task Force Against Domestic Violence works to prevent domestic violence in Asian families and communities. The Shelter Overnight/Weekend Staff is responsible for maintaining the daily operations of ATASK’s domestic violence shelter during nights and weekends (mornings and nights). This is an exciting opportunity for those looking for hands-on experience in Social Justice and Non-Profit Organizations.

Shifts:

  • Overnight & Holiday Night (8:00p.m. to 8:00 a.m.)
  • Weekend & Holiday Day (8:00a.m. to 2:00p.m. & 2:00p.m. to 8:00p.m.)
  • Due to emergencies, crises and client needs, extended hours and flexibility may be required


Duties include but are not limited to:

Administrative Responsibilities

  • Be a comprehensive advocate and role model of all Program rules, protocols and procedures.
  • Perform required duties within appropriate time frames according to duty log.
  • Attend and actively participate in regularly scheduled individual supervision, staff meetings, and ongoing professional development meetings and trainings.
  • Facilitate communication between Staff and promote effective and dignified service delivery to clients by maintaining confidential records and summary logs (maintain accurate and timely reports of incidents).
    • Work in conjunction with Shelter Day Staff to coordinate provision services and resources to meet guests' needs, which includes effectively reporting in writing to facilitate communication with Supervisors, Day Staff, Interns/Volunteers, and Primary Advocates when any issue arises.
  • Document and report on services in accordance with established shelter guidelines.
  • Other duties as assigned.

Hotline Responsibilities

  • Manage the 24-hour hotline.
    • Provide emotional support, safety planning, crisis intervention and referrals for hotline callers.
    • Follow-up with hotline callers from previous shift(s) when appropriate.
    • Complete intake process with callers seeking emergency shelter when the Shelter Program has vacancies.

Community-Building Responsibilities

  • Provide supportive services for program participants during all hours, as needed.
  • Provide crisis prevention/intervention and supportive listening to Program Participants during all hours.
  • Form relationships with residents by building rapport and maintaining a positive sense of community.
  • Provide appropriate referrals to community services and provide information on the use of these services.
  • Greet new Program Participants and orient them to the Shelter Program.
    • Prepare guest rooms and offer resources and support.
  • Ensure the shelter is welcoming, responsive and supportive of the experiences and needs of all Program Participants.
  • Coordinate and initiate in-house activities with children, families, and/or adults (Day shift).
  • Preserve and uphold the Shelter’s Confidentiality Policy.
  • Effectively and appropriately respond to crises according to Program protocols and procedures.
  • Assist in ensuring the safety and security of guests by maintaining purview over the activities in the shelter, routinely assessing for safety, and reporting all problems or concerns appropriately in a timely manner.
  • Coordinate, participate and involve Program Participants in the daily maintenance, care and cleanliness of the shelter.
    • Ensure full execution of Chores by Program Participants. Be prepare to undertake the chore duty if, for whatever reason, it cannot be completed by the Program Participant(s).
    • Be able to triage maintenance issues first before bringing them to the attention of Day Staff.
    • Distribute supplies and resources, when necessary.
    • Assist in the upkeep of food pantry, linen supply area, and clothing donations room. Sort and store donations.
    • Maintain a clean, uncluttered, safe physical environment in the shelter for Program Participants.
  • Represent ATASK in a professional and respectful manner at all times.
  • Provide Childcare when appropriate.
  • Transport clients when needed.
  • Other duties as assigned.

Requirements:

  • H.S. diploma or equivalent.
  • Finish state-required 40-hour Domestic Violence Training provided by the agency (not required upon entry).
  • Flexible nights and weekend schedule.
  • Must be committed to ATASK’s mission to eradication of domestic violence and strengthening of Asian families and communities.
  • Have an interest in domestic violence, trauma, women’s issues, children, social justice and advocacy and the ability and desire to work with diverse populations including non-English speaking families, the LGBT community, and individuals with histories of substance abuse and/or mental health challenges.
  • Interest in domestic violence, trauma, women’s issues, children, social justice and advocacy.
  • Demonstrates crisis intervention, problem solving, and conflict resolution skills.
  • Experience working in a residential facility and/or with domestic violence survivors.
  • Ability to prioritize and multitask.
  • Bilingual English and Asian language speaking (preferred).  Translation and Interpretation is expected.
  • Excellent written, oral, communicative and interpersonal and relational skills.
  • Ability to effectively multi-task.
  • Current driver’s license and access to vehicle.
  • CPR/First Aid certified (not required upon entry).
  • CORI check upon offer of hire.
  • Have a sense of humor.


FAX or email your resume and cover letter to:
Nai Saetern
Shelter Manager
P.O. Box 120108
Boston, MA 02112
Fax: (617) 338-2359
Email:  nsaetern@atask.org

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.



Job Title: Administration and Operations Coordinator
Division/Department: Administration
Reports to: Co-Executive DirectorSchedule: Monday to Friday, 9am-5pm, with flexibility for evening and weekend events and activities.

Summary: The Administration and Operations Coordinator will ensure that ATASK’s administrative, operational and support functions run efficiently and effectively.

ATASK’s mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors.  The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community.


JOB DUTIES:

Operations and Office Management

  • Manage the day-to-day operations of ATASK’s Boston office, where the administrative and development functions are also housed.
  • Provide operational support to the Lowell and Shelter offices.
  • Document and maintain administrative policies, procedures, and practices, and review and revise them as needed. Assure that policies and practices are understood by staff.
  • Ensure that equipment is maintained in good working condition, including computers, copiers and phone systems. Serve as point person with vendors for equipment maintenance.
  • Manage property maintenance of office(s), and serve as point person with landlord for any property issues.
  • Contract new vendors as needed, to ensure organization’s needs are met efficiently and cost-effectively.

Information Systems

  • Maintain working knowledge and inventory of ATASK’s IT equipment, including computers, copiers, and phone system.  Document and maintain IT policies, procedures and practices.
  • Assist staff in resolving technology issues, and contacting IT company as needed.
  • Serve as point person with IT vendors and consultants.
  • Manage process of selecting and purchasing new IT equipment as needed.
  • Set up new computers, phones, office equipment and other technology, with support of IT vendors as needed.
  • Assess IT training needs of staff and arrange training as needed.

Finance

  • Process Accounts Payable and Accounts Receivable transactions.
  • Make daily deposits for the organization.
  • Manage and is custodian for Boston Office Petty Cash.
  • Reconcile bank statements and credit cards.
  • Assist Finance Director and Finance Manager with audit preparation.
  • Organize timesheets for monthly billing.

Human Resources

  • Manage enrollment for health insurance and other benefits.
  • Manage benefits administration, including health and dental insurance, 401K plan, and short-term disability. Explore new benefits options as needed.
  • Maintain communication with benefits vendors, keeping up to date with changes in benefits plans and compliance with federal, state and local laws and regulations.
  • Maintain knowledge of ATASK’s Employee Handbook and personnel policies, ensuring the organization’s compliance, and serve as a resource to staff who have questions. Update Employee Handbook with Co-Executive Directors as needed.
  • Recruit, screen and prepare paperwork for new staff, including conducting CORI checks and degree verification. Provide orientation to ATASK’s systems, policies, practices, and benefits. Coordinate training with other Department Managers.
  • Set up new hires/rehires in payroll system.
  • Maintain and update personnel files, including but not limited to changes in benefits, CPR, first aid, driver’s license, etc.
  • Organize and/or ensure performance reviews for staff.
  • Update and disseminate staff list.
  • Collect and review timesheets on bi-weekly basis for payroll.
  • Provide back up to Finance Manager for processing bi-weekly payroll.
  • Sort and distribute paystubs on a bi-weekly basis.
  • Coordinate office events (such as holiday parties, potluck, etc.)

Development

  • Update and maintain donor data base and Constant Contact list.
  • Generate donor acknowledgement and in-kind acknowledgment letters.
  • Assist with event planning for ATASK’s annual gala and 5K, and other events as needed.
  • Maintain list of government and foundation grants received and pending, including list of grant managers and due dates for submissions and reports. Research new foundations and grants.
  • Assist Co-Executive Directors in preparing documents for grant submissions.
  • Assist with production of Annual Report.

Volunteer Coordination

  • Coordinate with Department Managers to identify volunteer needs for ATASK programs.
  • Recruit volunteers for ATASK’s programs by posting opportunities on school websites and attending school fairs, corporate events, etc.
  • Serve as point person for volunteer inquiries, and maintain volunteer files and applications.

Administration and Board of Directors

  • Support Co-Executive Directors with Board work (preparing documents and reports for Board, maintaining Board list, minutes and files)
  • Assist Co-Executive Directors with implementation of special projects, for example, Strategic Planning initiatives, research for grants, etc.
  • Maintain corporate records.


QUALIFICATIONS/SKILLS/EXPERIENCE:

  • Bachelor’s Degree
  • Highly organized and detail-oriented, with strong documentation skills
  • Strong writing and communication skills
  • Strong interpersonal skills, with an ability to establish positive, personable, and professional relationships via email, phone, and in person.
  • High level of proficiency with the internet and technology, including Microsoft Office 365. Experience with database, QuickBooks, and email marketing a plus.
  • A solid work ethic and sense of initiative. Someone who leads by example and can work effectively and collaboratively in a creative and resourceful non-profit setting.
  • Positive approach, can-do attitude, sense of humor, ability to be flexible, and grace under pressure. Strong problem-solving skills; ability to trouble-shoot and triage; not rigid or reactive under pressure. Responsibilities involve exposure to sensitive information, and the person in this role will need to
  • Strong commitment to the mission and goals of ATASK, and committed to ending a culture of domestic violence.
  • Be understanding, sensitive to, and have compassion for victims of domestic violence and sexual assault, for LEP (limited-English-proficient) immigrant populations, and for folx of the LGBTQ+ community.
  • CORI check required upon offer of hire.

Compensation: Salary will be commensurate with education and experience.

Application Details: Email resume and cover letter to: cristina@atask.org

Email your resume and cover letter to:

Cristina Ayala, Co-Executive Director

Email: cristina@atask.org


We are an equal opportunity employer. Applicants of all nationalities, ethnicities, backgrounds, orientations, genders, and abilities are encouraged to apply.




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