Community-Based Services

Culturally and Linguistically Specific Advocacy and Case Management

Bangla, Chinese (Cantonese, Chiu Chau/Teochew, Mandarin, Taishanese, Taiwanese, and Shanghainese), Gujarati, Hindi, Japanese, Khmer, Korean, Manipuri, Mien, Nepali, Oriya, Punjabi, Tagolog, Urdu, Vietnamese, and English

Providing links between domestic violence survivors and critical resources, our advocates are cultural brokers for clients. They serve as interpreters and translators, and help clients navigate unfamiliar customs and systems. Each client works with an advocate who helps with accessing services, enabling clients to have a permanent home, education, healthcare, employment, public benefits, a secure immigration status, and safety. When clients are living in a violent situation, advocates ensure that they have a safety plan; have someone to contact when they need help; and have the ability to call 911 and confidently access resources on their own.

Each client works with an advocate who helps with accessing services such as:

  • Crisis intervention
  • Safety planning
  • Legal and immigration advocacy
  • Medical and healthcare advocacy
  • Housing advocacy
  • ESOL classes
  • Referrals

All services are provided free of charge.

Our advocacy philosophy is to educate clients about their rights and available resources and to empower them to use this information to make positive decisions for themselves and their children. Our services are based on a holistic approach, which addresses the large range of clients’ needs. Because we provide culturally and linguistically appropriate care, we build trust with clients and create an atmosphere of safety, respect, and understanding. This environment helps our clients heal from abuse and rebuild their lives.

To learn more about advocacy and case management services in Greater Boston, contact:

Hueijou Joyce Kao

Clinical Manager

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If you or someone you know needs help, please call our 24 hour multilingual hotline:


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